Return and Refund Policy

Thank you for shopping at Flyzo Shop ZI.

If, for any reason, you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy. The following terms apply to any products you purchase from us.

1. Interpretation and Definitions

• Company – Referred to as “the Company,” “We,” “Us,” or “Our,” means Flyzo Shop ZI.

• Goods – Items offered for sale on our website.

• Orders – A request by you to purchase goods from us.

• Service – The website flyzoshopzi.com.

• You – The individual or legal entity accessing or using our services.

2. Order Cancellation Rights

You are entitled to cancel your order within 30 days without providing any reason.

The cancellation period ends 30 days from the day you received the goods or a third party (other than the carrier) takes possession of them.

To exercise your right of cancellation, please inform us by:

📧 Email: support@flyzoshopzi.com
🌐 Website: https://flyzoshopzi.com

We will process your refund within 14 days of receiving the returned goods. The refund will be made using the same payment method used for the purchase, with no additional fees.

3. Conditions for Returns

Please ensure:

• Goods were purchased within the last 30 days.

• Goods are in their original packaging.

Non-returnable items:

• Customized or personalized items.

• Goods that are not suitable for return due to health protection or hygiene reasons, unsealed after delivery.

• Goods that deteriorate rapidly or have expired.

• Goods inseparably mixed with other items after delivery.

We reserve the right to refuse returns that do not meet these conditions.
Sale items cannot be refunded (unless required by law).

4. Returning Goods

You are responsible for the cost and risk of returning goods to us:

📍 Return Address:
4000 Lake Otis Pkwy
Anchorage, AK 99508
USA

We recommend using a trackable and insured shipping method. Refunds cannot be processed without proof of return delivery.

5. Gifts

• If marked as a gift and shipped directly to you, you will receive a gift credit for the return value.

• If not marked as a gift or shipped to the gift giver, the refund will be sent to the original purchaser.

6. Contact Us

For any questions about this Return and Refund Policy:

📧 Email: support@flyzoshopzi.com
🌐 Website: https://flyzoshopzi.com
📞 Phone: +1 (907) 802‑3456